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Let Customers Open the Full Product Image

Storefront and Products

2 min read

Let Customers Open the Full Product Image

Set up the offer to use the image viewer and responsive presentation to inspect uncropped product details, then check the complete signed-out mobile journey before publishing.

Last updated 23 August 2026

This task changes what a customer sees or can buy on a public Selstack journey. This guide focuses on how to use the image viewer and responsive presentation to inspect uncropped product details.

Open the exact public offer

The full-image control appears for image media on the public offer. It does not turn videos into still images or expose private digital delivery files.

Enter full-screen view

Select View full image. Selstack opens the active image in a dark viewer and keeps the offer title or image label visible.

Move through multiple images

When the offer contains more than one image, use the previous and next controls. The counter shows which image is active; videos in the regular gallery are skipped by the full-image image navigation.

Use keyboard and close controls

Use the visible close button, and where supported use Arrow Left, Arrow Right or Escape. Confirm focus returns to the offer after closing.

Troubleshoot a missing arrow

Arrows are not shown when the offer has only one image. If several images exist, confirm they finished uploading and are present on the public offer before reporting a gallery problem.

Example: Let Customers Open the Full Product Image

An offer with three images should show Image 1 of 3 and let the customer use arrows without closing the viewer.

If Let Customers Open the Full Product Image is not working

If arrows are absent, first confirm that more than one image—not videos alone—exists on the public offer.

Confirm the result

  • Title, media, price, currency, fields and fulfilment details describe the same offer.
  • The selected access and delivery options match what happens next.
  • The signed-out mobile page shows the complete action without clipping.
  • Only a ready, available offer is public.

When to ask Selstack for help

Contact official Selstack support when the saved result, status or resolved identity still conflicts with the intended record after one refresh. Include the business, page, time, safe reference and visible message. Do not include passwords, OTPs, recovery codes, full card details, BVN, NIN or unmasked bank documents.

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