Prohibited Use Policy
These rules protect customers, creators, payment partners and Selstack. They apply to every account, Stack, link, payment, message, upload and appointment.
01
Illegal and deceptive activity
- Do not use Selstack for fraud, theft, impersonation, money laundering, terrorist financing, sanctions evasion or any unlawful activity.
- Do not make false claims, hide material terms, misrepresent an offer or collect money for something you do not intend or have the ability to deliver.
- Do not use stolen identities, payment details, accounts, content or intellectual property.
02
Restricted financial activity
- Do not use Selstack as an unlicensed bank, money-transfer, escrow, investment, lending, foreign-exchange, gambling or securities service.
- Do not process payments for another undisclosed person or business, manufacture transactions, cash out cards, cycle funds or evade payment-provider controls.
- Personal support, donations or scholarships must be described honestly and must comply with applicable fundraising, charity and tax rules.
03
Prohibited goods, services and content
- Illegal drugs, weapons, stolen goods, counterfeit goods, malware, credentials, personal data sold without authority, or instructions intended to facilitate crime.
- Sexual exploitation, abuse material, trafficking, non-consensual intimate content, or services involving minors.
- Hateful, threatening, harassing, dangerously misleading or rights-infringing material.
- Any item or service prohibited by Stripe, Paystack, card-network rules or applicable law in the countries involved.
04
Email, leads and customer data
- Do not upload purchased or scraped mailing lists or send unsolicited bulk messages.
- Collect and use personal information only with an appropriate lawful basis, clear notice and any required consent.
- Honour unsubscribe, deletion and privacy requests and do not attempt to contact suppressed recipients through another Selstack list.
05
Platform abuse
- Do not upload malware, probe or disrupt Selstack, bypass access controls, abuse APIs or interfere with another account.
- Do not evade plan limits, fees, verified Discover attribution, holds, liabilities, suspensions or review requirements.
- Do not create duplicate accounts or misleading Stacks to avoid enforcement.
06
Review and enforcement
Selstack may request information about an offer, identity, delivery or source of funds. We may pause a link, payment, withdrawal, campaign or account while reviewing risk or complying with a provider or legal request. We may remove content, hold funds where permitted, return funds, terminate access or report suspected crime. Where practical and lawful, we will explain the action and provide a support route.
07
Report a concern
This list is not exhaustive. If you are unsure whether an activity is allowed, contact hello@selstack.com or open a support ticket before publishing or collecting payment.
Questions about this policy?
Contact hello@selstack.com or open a support ticket from your Selstack dashboard.
