Selstack currently provides an in-app notification tray with read and delete actions. It does not provide a merchant notification-preferences page for choosing categories of operational email. Settings → Emails configures the sender identity used for your campaigns; it is not a notification preference screen.
Steps for Manage Selstack email notifications
- Step 1: Open the bell in the workspace header to review current in-app notifications.
- Step 2: Open a notification’s linked record before acting, then mark it read or delete it when it is no longer needed. You can also mark all as read or clear the tray.
- Step 3: Open Settings → Account to confirm the sign-in email. Open Settings → Emails only when changing campaign sender name, Selstack sender username, reply-to address or the public mailing-list opt-in.
- Step 4: For optional Selstack platform marketing, use the unsubscribe link in that message. Transactional, security and creator-campaign email follow separate rules.
Confirm Manage Selstack email notifications
Confirm whether you are changing an in-app alert, the account email, campaign sender settings or an optional marketing subscription; these are separate controls.
Important: Do not claim a notification category has been disabled when no such preference control exists. Keep the account email secure because it can receive operational and recovery messages.
If Manage Selstack email notifications still is not working
Take note of the business name, page, time and any non-sensitive reference or safe error message. Contact Selstack support without sending passwords, one-time codes, BVN, full bank details or card information.
