This task changes workspace identity, access or public settings and should be reviewed before saving. This guide focuses on how to upload a clear owned image and verify its public mobile presentation.
Confirm who and what will change
Account settings can affect sign-in, public identity, teammates or payout access. Confirm the signed-in account and active business before you upload a clear owned image and verify its public mobile presentation.
Review the current value and access level
Read the existing setting and identify whether it belongs to the person or active business. Team and additional-business controls require Pro. Do not follow instructions for a security control that is not shown in the merchant Account tab.
Make the smallest necessary change
Enter only current information and use supported roles or controls instead of sharing a login. For public identity changes, preview the Stack. For access or security changes, verify the person and preserve a safe recovery or rollback path.
Save once and verify
Use the primary save or confirmation action once. Reopen the page and confirm the value, enabled state or teammate role. If the change affects public content, also inspect the signed-out page on mobile.
Respond safely to a mismatch
Stop if the resolved account, business, role or public destination is not the one intended. Capture a safe reference and visible message for official support without including passwords, OTPs, recovery codes, full bank details or identity numbers.
Example: Upload a Profile Photo or Business Logo
Use a square, high-contrast portrait or logo that stays recognisable in the small public header.
If Upload a Profile Photo or Business Logo is not working
If it looks soft or poorly framed, replace the source image; do not assume the product offers a manual crop control.
Confirm the result
- The signed-in account and active business are the intended ones.
- The resolved identity, role or setting matches the requested change.
- Security and access changes have a safe recovery or review path.
- No password, OTP, recovery code or identity number appears in an ordinary message.
When to ask Selstack for help
Contact official Selstack support when the saved result, status or resolved identity still conflicts with the intended record after one refresh. Include the business, page, time, safe reference and visible message. Do not include passwords, OTPs, recovery codes, full card details, BVN, NIN or unmasked bank documents.