Digital customers expect immediate clarity about file format, access and usage rights. Prepare the file before publishing the offer.
Steps for Create a digital download offer
- Step 1: Choose Digital product, then describe the exact files, format, version and software requirements.
- Step 2: Under What happens after payment, choose Digital file. Upload the delivery file or add the supported external delivery link, then select whether buyers may download, view on Selstack or use both modes.
- Step 3: Add an honest preview and explain personal or commercial licence limits.
- Step 4: Publish only after the customer-facing preview, success state and protected purchase access describe the same delivery.
Confirm Create a digital download offer
Open every file on phone and desktop and use an authorised test purchase or existing paid test order to verify access. A draft preview cannot prove paid delivery.
Important: Do not promise instant delivery until the post-payment download or protected-view path has been tested.
If Create a digital download offer still is not working
Take note of the business name, page, time and any non-sensitive reference or safe error message. Contact Selstack support without sending passwords, one-time codes, BVN, full bank details or card information.