This task changes what a customer sees or can buy on a public Selstack journey. This guide focuses on how to set duration, availability, time-zone behaviour, meeting location and booking questions.
Prepare Appointments first
Open Appointments and define real availability, appointment types and settings. Appointment questions, meeting location and any reminder behaviour must match what the business can support.
Choose Appointment in Create Stack
Add the title, description and media, then choose Free or Fixed amount. Customer decides remains a Pro feature wherever it appears.
Connect booking to the outcome
Use Book appointment as the fulfilment or After success action when a paid customer must select a time. Keep duration, time zone context, meeting method and cancellation expectations visible.
Test without occupying a real customer slot
Use a controlled test appointment or a temporary availability window, then remove it. Confirm the creator and customer see the same date, time and meeting instructions.
Troubleshoot unavailable times
Check active appointment type, working days, buffers and existing bookings. Do not create a second public offer merely to hide a calendar configuration problem.
Example: Create an Appointment Offer
A 30-minute consultation should show real availability, local time context, meeting method and what the customer should prepare.
If Create an Appointment Offer is not working
If no dates appear, check the active appointment type, working hours, buffers and existing bookings.
Confirm the result
- Title, media, price, currency, fields and fulfilment details describe the same offer.
- The selected access and delivery options match what happens next.
- The signed-out mobile page shows the complete action without clipping.
- Only a ready, available offer is public.
When to ask Selstack for help
Contact official Selstack support when the saved result, status or resolved identity still conflicts with the intended record after one refresh. Include the business, page, time, safe reference and visible message. Do not include passwords, OTPs, recovery codes, full card details, BVN, NIN or unmasked bank documents.