This task changes workspace identity, access or public settings and should be reviewed before saving. This guide focuses on how to review the in-app notification tray and act from linked records without mistaking campaign sender settings for preferences.
Use the in-app notification tray
Open the bell in the workspace header. Selstack supports opening linked records, marking one or all notifications read and deleting one or all notifications.
Understand what is not available
There is no current merchant Settings page for choosing categories of operational notification email. Settings → Emails controls campaign sender identity and public mailing-list opt-in, not notification preferences.
Act from the linked record
Open the payment, payout, support or other business record before taking action. A notification is a prompt; the linked record is the current status.
Keep the sign-in email secure
Settings → Account shows the account email. Optional Selstack platform marketing has its own unsubscribe link, while transactional, security and creator campaign messages follow separate rules.
Troubleshoot a missing alert
Check the tray, read state, active workspace and linked record. Do not claim an email category was disabled when no such preference exists; report the expected event and time if an alert still appears missing.
Example: Manage Business Notifications
Open a payout notification, review its Settings → Payments record, then mark the notification read.
If Manage Business Notifications is not working
Settings → Emails cannot disable payout or order alerts because it is a campaign-sender screen, not notification preferences.
Confirm the result
- The signed-in account and active business are the intended ones.
- The resolved identity, role or setting matches the requested change.
- Security and access changes have a safe recovery or review path.
- No password, OTP, recovery code or identity number appears in an ordinary message.
When to ask Selstack for help
Contact official Selstack support when the saved result, status or resolved identity still conflicts with the intended record after one refresh. Include the business, page, time, safe reference and visible message. Do not include passwords, OTPs, recovery codes, full card details, BVN, NIN or unmasked bank documents.